How Much Do You Charge?
ONSITE SERVICES BILLING CHART:
We charge $50.00 per service call. If the service call lasts over an hour we bill $50.00/hour in 15 minute increments.
- Under 1 Hour (0 - 60 Minutes) = $50.00
- 1 hour to 1¼ Hours (61 - 74 Minutes) = $62.50
- 1¼ Hours to 1½ Hours (75 - 89 Minutes) = $75.00
- 1½ Hours to 1¾ Hours(90 - 104 Minutes) = $87.50
- 1¾ Hours to 2 Hours (104 - 120 Minutes) = $100.00
- etc.
DROP OFF SERVICES BILLING CHART:
We charge a $50.00 flat fee to do a PC Tuneup. To diagnose other computer problems, repairs are $50.00/hour and billed in 15 minute increments after the first hour.
If owner chooses not to have repairs made, it is the owners responsibility to pick up the computer with 30 days. If you fail to return to pick up the computer after 30 days the computer automatically becomes property of Delray Computer and it is assumed that you have abandoned the property.
We will meet or beat most of our competitors prices.
If you find a cheaper price than ours, please call (352) 245-9585 and tell us.
How Do I Know You Will Be Able to Fix My Problem?
We have over 12 years experience working on computers, including PC's and Macintosh. Our technician Matthew Lind is a Microsoft Certified Professional since 2002 and has hands on expert experience with Windows machines since 1998. We have had hundreds of successful computer calls all across Florida. We can diagnose & fix almost any computer issue you may be having.
What Operating Systems Do You Support?
We support many different operating systems including DOS, Windows 95', Windows 98', Windows ME, Windows NT, Windows 2000 Professional, Windows 2000 Server, Windows Active Directory, Windows XP, Windows Vista and Windows 7. We support Power Mac, Mac OS 9, iMac, and iBook. We DO NOT support UNIX or Linux.
Do You Sell Computer Parts?
No, we do not sell parts or supplies. If you need parts we can assist you in obtaining them through outside sources and install the parts for you.
How Long Does It Take To Get Here And Fix The Problem?
We usually are onsite within 24 hours. We can fix most software, operating system, internet connection, or browser issues immediately. Hardware issues including replacing hard drives, replacing NIC (Network Interface Cards), replacing Modems, and other issues that require parts to be ordered may require a second visit. Please see What If I Need A Part Installed? below.
What If I Need A Part Installed?
If you already have the part we can install it for you right away. If you are not sure, and once we are onsite, you require a part to be delivered, we can guide you in the right direction to order the part. You may be able to pick up the part at a local retailer or you can order parts online. Once you get the part we would then return to your home or place of business and install the part for you. On a second trip we charge in 15 minute increments with a $25.00 minimum service call fee.
What If It Only Takes 15 Minutes To Fix the Problem?
Minimum service call fee is $50. Most calls last 45 minutes to one hour or more depending on the situation.
Do You Offer Pick Up/Drop Off Services?
We offer drop off services only. Please call 352-449-8283 or 352-449-8283 to make arrangements. For all drop off services there is a $50.00 minimum fee due to do an analysis and to provide a diagnosis. If you decide after hearing the diagnosis you want to proceed, the $50.00 fee will be credited to the final bill. If you do not wish to proceed you may pick up the computer yourself, or you may leave the computer behind and donate the computer to us. If you fail to return to pick up the computer after 30 days the computer automatically becomes property of Delray Computer and it is assumed that you have abandoned the property.
What If My Computer Hard Drive Crashed, Can You Fix It?
We can fix it depending on your situation. If the hard drive is malfunctioning we can take your hard drive and try recovering files from it for you. Hard drive and disk recovery services are billed in 15 minute increments. If we are able to recover files from the hard drive we can then provide you with CD's or DVD's containing the backup files (additional fee applies). We can also recover hard drives containing music, important files, pictures, and other documents. Some programs may also be recoverable depending on the manufacturer's guidelines that were initiated during the original installation and/or licensing terms. Please call for more information.
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 Normal Hours: 7a - 7p Monday - Friday EST
Evening/Weekend Appointments Available
Licensed, Insured, and Certified by Microsoft®
Low Mileage Fee's
Our Normal Rates are $50/hour
10% Senior Citizen Discount
Flat Fee Service Calls Available
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Central Florida Computer Service Company Delray Computer. Lowest Rates. Fastest Results. Best Outcome. Guaranteed.
Thank you and We Look Forward to Serving You TODAY.
"Get it Right the First Time"
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